Our Privacy
Who we are
Our website address is: https://naturalzestskincare.co.nz
Privacy
We value your privacy and we want you to feel comfortable using our website. Our privacy policy is written with that in mind.
This privacy policy governs information provided to Natural Zest and communications from us, including information you provide to us on naturalzestskincare.co.nz (Natural Zest’s website’), Facebook and Instagram social media (Natural Zest ‘social media’) competitions and other promotions. Your use of our website and social media constitute your acceptance of this privacy policy and your consent to the practices it describes.
We will never sell, pass on or distribute your information to anyone else.
Personal information
Personal information is any information about you as an individual. For example, your name, address and email information. Whether you provide your personal information is completely up to you. If you choose not to provide the information we request, you may be unable to use some of our services.
Collecting personal information
We collect your information to serve you better and to provide you with a customized experience using website and social media pages. We may use your personally identifiable information to: fulfil a request from you, fulfil and deliver your orders, tell you about our new products, services and offers, respond to your comments, feedback or questions, contact you if necessary while processing an order and generate web analytics to compile user data for marketing purposes.
Non-personal information
When you visit our website or use our social media, we may collect certain anonymous information about your visit. For example: when you visit Natural Zest’s website, we may monitor statistics including but not limited to the number of people that visited these websites, geographical information etc. We utilize Google Analytics are our authorized third party agent for such information.
We may also collect information about your browsing behaviour, such as the pages of the website you visit and the date and time you accessed the website. We use information to develop our marketing strategy and to help improve Natural Zest’s sites for your shopping and user experience.
Online purchases
When you place an order on our website, you must provide your name, email and shipping/billing address in order to process and track your order. We may also maintain a record of your product purchases for customer service purposes.
Social Media (Instagram and Facebook)
When you use one of our pages on Instagram or Facebook, we will request your permission to access certain personally identifiable information on Facebook, such as your name, profile picture, gender and other profile information. Depending on the application, you may have the opportunity to post reviews, questions and other content on the application. You can change certain settings relating to these through your account and privacy settings on Facebook.
Competitions and surveys
If you enter a competition or other promotion, we may ask you for your name, address, email and telephone number. We may use a third party application on Facebook to host a competition or promotion. In such situations, the information you provide will be submitted to that third party and their privacy policy will govern the use of the information you submit.
Protecting your personal information
We maintain reasonable safeguards to protect against unauthorized use, disclosure, alteration or destruction of the personal information you provide on our sites. Contact us if you have any questions about the security of our sites.
Updates to our Privacy Policy
We may revise our privacy policy from time to time. If we change our privacy policy, we will post the revised copy on this webpage.
Last updated: April 28th, 2019